Every commitment we make, written the way we'd explain it in a room.
The baseline rules and disclaimers that govern anyone browsing fanaarltd.com.
The rules that govern your use of the Fanaar website — separate from, and not a substitute for, a signed service agreement.
02 — Website & Legal UseWhat our website content is — and isn't. Case studies and figures illustrate our approach; they are not a promise of your results.
03 — Website & Legal UseOur commitment to a website that works well for every visitor, regardless of ability or the technology they use.
What personal and business data we collect, how we protect it, and the choices you have.
What personal data we collect through our website and enquiries, why we collect it, and the choices you have.
02 — Privacy & Data ProtectionThe cookies and similar tracking technologies our website uses, and how to control them.
03 — Privacy & Data ProtectionHow we handle data as part of service delivery — including data we process on behalf of clients through their platforms and campaigns.
How we protect our proprietary frameworks — and your sensitive business information.
How we protect our brand, our proprietary frameworks, and the deliverables we create — and what that means for you as a client.
02 — Intellectual Property & ConfidentialityHow we protect sensitive business information you share with us — even before a contract is signed.
Ground rules for our systems and a transparent account of how we use AI.
Ground rules for using our website and any client-facing systems we provide, so they stay secure and available for everyone.
02 — Responsible Technology UseHow Fanaar uses AI to work faster without compromising craft, confidentiality, or your control over your own brand.
How billing, delivery, and complaints actually work once you're a client.
How billing works across retainers, projects, and performance fees — and our approach to refunds.
02 — Client EngagementWhat to expect from onboarding through delivery — our cadence, our approval process, and what we need from you.
03 — Client EngagementHow to raise a concern, what happens next, and how unresolved issues are escalated fairly.
Can't find what you're looking for, or need a policy explained in the context of your own engagement? We're glad to walk through it.
Email our team →